Privacy Notice
Effective July 23, 2026
RevParPro is an internal hotel operating platform managed by Management HD LLC (“Management HD,” “we,” or “us”). This notice explains how information is handled when authorized personnel use RevParPro.
Information we handle
- Account information, including name, work email, role, assigned properties, and authentication records.
- Hotel operational and business records, such as revenue, budgets, invoices, reports, and reconciliation data.
- Connected financial-account information authorized through Plaid, including account identifiers, balances, transactions, liabilities, and depository statements for the products an authorized user selects.
- Technical and security records, such as timestamps, access events, device and browser information, and application diagnostics.
RevParPro does not receive or store the bank username and password entered in Plaid Link. Plaid handles those credentials under its own privacy practices.
How information is used
We use information to operate and secure the internal platform, reconcile bank deposits and card settlements, support accounting and hotel operations, maintain audit records, troubleshoot problems, and comply with legal obligations.
How information is shared
Information is available only to authorized Management HD personnel and service providers supporting the platform, such as hosting, database, security, communications, and financial-data providers. We do not sell personal information or connected financial data, and we do not use connected financial data for advertising.
Security
RevParPro uses role- and property-based access controls, multi-factor authentication, encrypted network connections, managed encryption at rest, logging, and vulnerability review. Access is limited to the minimum needed for an authorized user’s responsibilities.
Retention and deletion
Information is retained only as long as needed for active operations, accounting and audit requirements, security, or legal obligations. Plaid access tokens are revoked and deleted after a connection is disconnected or no longer needed. Financial and accounting records may be retained for up to seven years. Provider backups age out on their managed rotation schedules.
Choices and requests
Authorized users may ask to review, correct, disconnect, or delete information where deletion is not prohibited by an accounting, security, contractual, or legal requirement. Requests are verified before action is taken.
Contact
Questions or requests may be sent to ace@managementhd.com.
